Shipping & Returns
Shipping Information
Please Note: PRIME Neckwear is not responsible for carrier delays and will not reimburse or refund shipping charges for any reason.
Prime Neckwear Shipping Policy: Where Speed Meets Style!
Welcome to Prime Neckwear, where your style dreams are just a click away! We're thrilled you're here and ready to dive into the nitty-gritty of our fabulous shipping policy. Hang on tight; this is going to be one stylish ride!
Quick Takeoff – When Will My Order Ship? We know the excitement of waiting for your new style statement, so we don't keep you hanging! Your orders are set to soar within one business day of you hitting that "Order" button. And guess what? As soon as your order spreads its wings, we'll fire off an email to you with tracking info. But here's the cool part – give it a little breather (about 24 hours), and that tracking number will be ready to roll.
Shipping Costs: You're in Control Ready for some good news? We've got options to fit your style and budget.
-
No Rush (Free Shipping on $50+): When your order hits that $50 mark, we're picking up the shipping tab – on us! For orders under $50, we've got you covered at just $5.99. Plan for a fashion touchdown in about 2-5 business days via trusty USPS.
-
FedEx Two Business Days ($10.95): Need it pronto? No problem! Whether your order is as big as a wardrobe overhaul or a single tie, it'll be at your doorstep in just two business days with FedEx.
-
Next Business Day ($49.95): We've got the need for speed! Any size, any quantity – we'll race it to you next business day via FedEx. Note: This lightning-fast option is for orders shipped within the continental US, but don't worry, we've got a surprise for our global fashionistas too!
International Style Stars – Canada Standard Hey there, international fashion aficionados! For our Canadian friends, we calculate shipping based on your package's estimated weight. It's simple and fair, right? But here's the deal – customs duties and taxes will cozy up with shipping fees and be calculated before you check out. Plan for your international style statement to arrive in approximately 7-14 business days, courtesy of USPS.
International Shipping: Terms & Conditions with a Smile Now, let's talk international shipping in general. We can't control the customs office's schedule, and occasionally, they might decide to play fashion police for a bit. If your shipment gets tangled up in the customs web, we're here to assist and guide you through the process. We're in this stylish journey together!
Last-Minute Saviors – E-Gift Cards! Life moves fast, and sometimes, the need for a style rescue mission is urgent. Enter our E-Gift Cards! Place your order, and these style saviors will swoop into your inbox instantly. It's the perfect solution for those "I need a gift now" moments.
Prime Neckwear is all about making your style journey as delightful as possible, from selecting your fashion favorites to the moment they arrive at your doorstep. We're here to keep your style game strong, and our shipping options are designed with you in mind. Thanks for choosing Prime Neckwear – let's keep soaring to new style heights together!
Monday - Friday:
-
If the order is placed before 9AM Arizona Time the package will be shipped the same day the order is placed. Any order placed after 9AM Arizona time will be shipped the following business day.
Saturday:
-
Any orders placed after 9AM Saturday will not be shipped until Monday as the post office is closed on Sunday. No packages are shipped on Sunday. No UPS Packages are sent on Saturday and will be shipped the following business day.
-
Please double check the address at checkout to ensure the address is correct. please make sure to include an apartment number or suite number if applicable.
Sunday:
No Packages Ship On Sunday.
2024 Holidays
No packages will ship on Postal Holidays.
-
New Year’s Day - January 1, 2024
-
Martin Luther King Jr’s Birthday - January 15, 2024
-
Presidents Day - February 19, 2024
-
Memorial Day - May 27, 2024
-
Independence Day - July 4, 2024
-
Labor Day - September 2, 2024
-
Columbus Day - October 14, 2024
-
Veteran’s Day - November 11, 2024
-
Thanksgiving Day - November 28, 2024
-
Christmas Day - December 25, 2024
Returns and Exchanges Information
Prime Neckwear Return Policy: Unwrap the Fun!
Hey there, fabulous fashionista! At Prime Neckwear, we believe shopping should be as delightful as wearing your new necktie. But hey, we get it, sometimes Cupid's arrow might not hit the style bullseye. That's why we offer returns and exchanges with all the fun and none of the fuss! Check out our return policy below:
30-Day Free Returns: Got a case of "this isn't what I had in mind"? No problemo! You've got a cool 30 days from the day your goodies land on your doorstep to decide if they're your jam. If not, we'll give you a full refund—no questions asked. Yep, you heard it right, hassle-free happiness!
60-Day Free Exchanges: Want to swap your style for something else? We've got your back for 60 days after delivery. Exchange that tie for a different size, color, or style without spending a dime on extra shipping. We want you to rock the perfect look!
Return Guidelines:
- Keep things fresh! Items should be in their original condition, unworn, and lounging in the same plastic sleeves they arrived in.
- All those tags, labels, and packaging? Keep 'em intact and unharmed.
Return Process:
-
Ready, Set, Return: To kick off your return adventure, shoot us an email at info@primeneckwear.com. Don't forget to include your order number and spill the beans on why you're returning the goodies. Our friendly squad will swoop in to help you get started.
-
Label of Love: Once your return request gets the green light, we'll send you a prepaid shipping label. Pop your items in a package, stick that label on like a pro, and drop it off at your nearest shipping spot.
-
Who Pays for What? While we're all about the prepaid label love, we gotta be upfront about one thing: we pay for the return shipping but won't be able to refund the original shipping cost, if applicable. That one's on you, dear trendsetter.
-
Cash Flow: As soon as we get your items back and see they're all good, we'll fire up the refund machine. Expect your cash-back within 5-7 business days, and we'll drop you a line to let you know it's on its way!
Contact Us: Got a burning question or just wanna chat about fashion? We're all ears! Reach out to our squad at info@primeneckwear.com. We're here to make your shopping shindig as fun as possible!
The Fine Print: Remember, we like to keep things fresh, so we might update our return policy from time to time. For the latest scoop, check out our website.
At Prime Neckwear, we're all about making fashion an adventure. Thanks for letting us be a part of your stylish journey. Can't wait to see you back for more fun and fabulous finds!
