Frequently Asked Questions
Where Do You Ship Worldwide and How Quickly Do You Ship?
We ship all over the world! Once you get to the checkout screen you will be prompted to select your country!
Our Designs Are Shipped From Our Phoenix Office By The United States Post Office And UPS.
We Offer First Class Mail 3-4 Day, Priority Mail 2-3 Day, Priority Mail Express 1-2 Day And UPS Next Day Options.
Monday - Friday: If The Order Is Placed Before 12PM Arizona Time The Package Will Be Shipped The Same Day. Any Order Placed After 12:00PM Arizona Time Will Be Shipped The Following Day.
Saturday: Any Orders Placed After 8AM Saturday Will Not Be Shipped Until Monday As The Post Office Is Closed On Sunday. No Packages Are Shipped On Sunday.
How Do I Order?
You can order by clicking on the pictures of the designs you like and then by clicking on the "Add To Cart Button". Once you are done selecting the designs you like you can then click on the icon or the picture of the shopping cart. This will lead you to your cart where you will be prompted to begin the checkout Process.
How Do I Track My Order?
A Tracking Number Is Emailed to you when the order is shipped. search your inbox for the "Order Shipped" email. At the top of that email is the tracking number which is also a link. simply click the link and you can track your order every step of the way!
if you have additional questions you can email us at TwentyDollarTie@yahoo.com.
What Do I Do If Tracking Information Shows My Package Was Delivered But I Can't Find It?
First, Confirm Your Shipping Address Was Correct By Reviewing Your Confirmation Email.
Most All Of Our Packages Are Delivered By The US Mail. Please Check Your Mail Box Again For A Bright Blue Vinyl Mailer Envelope, Or Large Cardboard Priority Mail Envelope.
The Local Post Office Can Often Recover Your Package The Sooner They're Notified Directly. Often Times The Most Helpful Individual Is The Post Master Or Post Office Supervisor Within Your Nearest Post Office. They Will Need Your Tracking Number From Your 'Shipped Notification Email'. Then, Contact Our Customer Service For The Opportunity To Work Out A Satisfactory Resolution.
Where Do I Locate Discount Or Promo Codes?
We Occasionally offer promo or discount codes. if we are offering any promo or discount codes they will be advertised on our facebook page or directly on our website.
Any discount codes advertised or listed on other websites are invalid.
