Return Policy
Important Notice: Shipping Policy
Prime Neckwear is not responsible for carrier delays and cannot reimburse or refund shipping charges for any reason.
Returns and Exchanges Policy
Prime Neckwear: Your Style, Your Way
At Prime Neckwear, we believe finding the perfect accessory should be as enjoyable as wearing it! If your purchase isn’t quite what you had in mind, don’t worry—we’ve got you covered. Explore our simple and stress-free return and exchange options below:
Return and Exchange Policy Overview
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30-Day Free Returns:
Changed your mind? No problem! You have 30 days from the date of purchase to return your items for a full refund. -
60-Day Free Exchanges:
Need a different size, color, or style? Enjoy free exchanges within 60 days of your purchase. We’ll cover the shipping for the new item to ensure you get the look you love.
Return/Exchange Guidelines
To ensure a smooth process, please keep the following in mind:
- Items must be in their original, unworn condition, including all tags, labels, and packaging.
- Products should be returned in the original protective sleeves they arrived in.
How to Return or Exchange
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Get Started:
Email us at info@primeneckwear.com with your order number and a brief reason for the return or exchange. Our friendly team will assist you in getting started. -
Receive Your Label:
Once approved, we’ll provide you with a prepaid shipping label. Simply package your items securely, attach the label, and drop it off at the nearest shipping center. -
Refund Details:
- The original shipping cost, if applicable, will not be refunded.
- The cost of the prepaid return label will be deducted from your refund.
- Once we receive and inspect your return, we’ll process your refund within 5–7 business days and notify you via email.
Contact Us
Questions or need assistance? Our team is here to help! Email us at info@primeneckwear.com for support or style advice.
The Fine Print:
We periodically update our return policy to improve your shopping experience. Please check our website for the latest version.
Thank you for choosing Prime Neckwear! We’re excited to be part of your style journey and look forward to helping you shine in your next look.
