Shipping & Returns
Shipping Information
Prime Neckwear: Where Speed Meets Style
Welcome to Prime Neckwear, your one-stop shop for elevating your style game. From quick delivery options to thoughtful last-minute solutions, we’re here to ensure your shopping experience is as seamless and enjoyable as possible.
Order Processing Time
We pride ourselves on swift service to get your accessories to you as quickly as possible.
Monday – Friday:
- Orders placed before 5 AM Arizona Time will ship the same business day.
- Orders placed after 5 AM Arizona Time will ship the next business day.
Saturday:
- Orders placed before 5 AM Arizona Time will ship the same day.
- Orders placed after 5 AM Saturday will ship the following Monday.
Sunday:
- No orders ship on Sunday.
Please ensure your shipping address is accurate during checkout. Don’t forget to include apartment or suite numbers if applicable to avoid delays.
Shipping Options and Costs
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Standard Shipping (Free for Orders $50+):
- Free shipping for orders over $50!
- Orders under $50: $5.99.
- Delivery Timeline: 2–5 business days via USPS.
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FedEx Two Business Days ($10.95):
- Perfect for faster delivery.
- Arrives in two business days, regardless of order size.
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Next Business Day Shipping ($49.95):
- For the ultimate speed, this option ensures delivery the next business day via FedEx.
- Available for orders within the continental U.S. only.
International Shipping
Canada Standard Shipping:
- Shipping costs are based on package weight for transparency.
- Customs duties and taxes are calculated and included at checkout.
- Delivery Timeline: 7–14 business days via USPS.
Other International Destinations:
- Customs clearance times vary by country. If delays occur, we’re here to help!
- Customs duties and taxes may apply and are the recipient's responsibility.
Last-Minute Saviors – E-Gift Cards!
Life can be unpredictable, but your gift-giving doesn’t have to be! Enter our E-Gift Cards—perfect for those “I need a gift now” moments.
- Instant Delivery: Purchase online, and the E-Gift Card will arrive in your inbox immediately.
- The ultimate solution for last-minute style emergencies!
Important Notes
- Prime Neckwear is not responsible for carrier delays and cannot reimburse or refund shipping charges for any reason.
- For returns, the cost of the prepaid return label (if applicable) will be deducted from your refund.
At Prime Neckwear, we’re dedicated to making every step of your shopping journey delightful, from selecting your fashion favorites to their arrival at your doorstep. Thanks for choosing Prime Neckwear – let’s soar to new style heights together!
2024 Holidays
No packages will ship on Postal Holidays.
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New Year’s Day - January 1, 2024
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Martin Luther King Jr’s Birthday - January 15, 2024
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Presidents Day - February 19, 2024
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Memorial Day - May 27, 2024
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Independence Day - July 4, 2024
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Labor Day - September 2, 2024
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Columbus Day - October 14, 2024
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Veteran’s Day - November 11, 2024
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Thanksgiving Day - November 28, 2024
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Christmas Day - December 25, 2024
Returns and Exchanges Information
Important Notice: Shipping Policy
Prime Neckwear is not responsible for carrier delays and cannot reimburse or refund shipping charges for any reason.
Returns and Exchanges Policy
Prime Neckwear: Your Style, Your Way
At Prime Neckwear, we believe finding the perfect accessory should be as enjoyable as wearing it! If your purchase isn’t quite what you had in mind, don’t worry—we’ve got you covered. Explore our simple and stress-free return and exchange options below:
Return and Exchange Policy Overview
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30-Day Free Returns:
Changed your mind? No problem! You have 30 days from the date of purchase to return your items for a full refund, no questions asked. -
60-Day Free Exchanges:
Need a different size, color, or style? Enjoy free exchanges within 60 days of your purchase. We’ll cover the shipping for the new item to ensure you get the look you love.
Return Guidelines
To ensure a smooth process, please keep the following in mind:
- Items must be in their original, unworn condition, including all tags, labels, and packaging.
- Products should be returned in the original protective sleeves they arrived in.
How to Return or Exchange
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Get Started:
Email us at info@primeneckwear.com with your order number and a brief reason for the return or exchange. Our friendly team will assist you in getting started. -
Receive Your Label:
Once approved, we’ll provide you with a prepaid shipping label. Simply package your items securely, attach the label, and drop it off at the nearest shipping center. -
Refund Details:
- The original shipping cost, if applicable, will not be refunded.
- The cost of the prepaid return label will be deducted from your refund.
- Once we receive and inspect your return, we’ll process your refund within 5–7 business days and notify you via email.
Contact Us
Questions or need assistance? Our team is here to help! Email us at info@primeneckwear.com for support or style advice.
The Fine Print:
We periodically update our return policy to improve your shopping experience. Please check our website for the latest version.
Thank you for choosing Prime Neckwear! We’re excited to be part of your style journey and look forward to helping you shine in your next look.
