Click Here: https://primeneckwear.com/policies/privacy-policy To View Our Privacy Policy.
PRIME Neckwear Accepts Online Or Telephone Payment Via Credit Card, Debit Card, PAYPAL, CHECK, Or Money Orders.
PRIME Neckwear Orders Are Generally Delivered Within 2-5 Business Days To US Locations.
Delivery Times May Vary During The Holiday Seasons.
PRIME Neckwear Is Not Responsible For Carrier Delays And Will Not Reimburse Any Shipping Cost.
PRIME Neckwear Goes To Great Lengths To Ensure That All Orders Are Filled Accurately And On Time And Are Of The Highest Quality. Accordingly, PRIME Neckwear Accepts Returns And Will Refund Payment If And When Customers Are Disappointed By PRIME Neckwear Merchandise For One Of The Following Reasons: (A) The Items Themselves Are Materially Flawed; (B) The Quality Of The Decorating (I.E., The Printing Or Embroidery) Is Below A Reasonable Range Of Expectations; Or (C) The Design Of The Final Product Is Materially Different From The Photograph Listing.
For Standard Delivery Orders, You May Change Or Cancel Your Order Before The Package Has Shipped.
For Rush Delivery Orders (Any Order Requiring Faster Delivery Than A Standard Delivery Order), You May Not Change Or Cancel Your Order.
Country Of Origin: China
Date Of Last Revision: July 2025
PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE USING ANY PRIME Neckwear PLATFORM.
Welcome To The PRIME Neckwear Community! You Are Reading These Terms Because You Are Using A PRIME Neckwear Website, Digital Experience, Social Media Platform, Mobile App, Or One Of Our Other Products Or Services, All Of Which Are Part Of PRIME Neckwear’s Platform (“Platform”). You May Access The Platform Through A Computer, Mobile Phone, Tablet, Console, Or Other Technology, Which We Refer To Here As A “Device”. Your Carrier's Normal Rates And Fees Apply To Your Device.
These Terms Create A Legally Binding Agreement Between You And PRIME Neckwear And Its Affiliates (Which We May Refer To As “PRIME Neckwear,” “We,” “Us,” Or “Our”) Regarding Your Use Of The Platform.
A Few Important Points:
· Our Terms May Change. Some Jurisdictions Do Not Permit Unilateral Updates Or Changes To Consumer Terms, So This Paragraph May Not Apply To You. We May Update These Terms From Time To Time. Read Through Any Changes, And If You Don’t Agree To Them, Please Stop Using The Platform. If You Continue To Use Our Platform You Will Be Deemed To Have Accepted The Updated Terms, Except To The Extent Prohibited By Applicable Law.
· Privacy Policy. Our Privacy Policy Describes The Collection And Use Of Personal Information On The Platform And Applies To Your Use Of The Platform.
1. GROUND RULES Eligibility. You Are Only Eligible To Use The Platform If You Are Of Legal Age In Your Country Or If You Have Consent From Your Parent Or Guardian. There May Be Certain Age Restrictions For Specific Platform Services In Various Countries.
Rules For Registration. When You Register For An Account With Us, The Following Rules Apply:
· Be True: Provide Accurate And Current Registration Information.
· Be You: Keep Your Registration Personal. Do Not Register For More Than One PRIME Neckwear Account, Register A PRIME Neckwear Account On Behalf Of Someone Else, Or Transfer Your Account.
· Be Secure: Keep Your Username, Password And Other Login Credentials Secure And Do Not Allow Anyone Else To Use Your Account.
· Be Responsible: Inform PRIME Neckwear Immediately Of Any Unauthorized Use Of Your PRIME Neckwear Account. You Are Responsible For Anything That Happens Through Your PRIME Neckwear Account – With Or Without Your Permission. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, PRIME Neckwear IS NOT RESPONSIBLE FOR ANY LOSS OR ACTIVITY THAT RESULTS FROM THE UNAUTHORIZED USE OF YOUR ACCOUNT.
2. OWNERSHIP OF CONTENT Except For User Content (Defined Below), All Of The Content On Our Platform - Including Text, Software, Scripts, Code, Designs, Graphics, Photos, Sounds, Music, Videos, Applications, Interactive Features, Articles, News Stories, Sketches, Animations, Stickers, General Artwork And Other Content ("Content") - Is Owned By PRIME Neckwear Or Others We License Content From, And Is Protected By Copyright, Trademark, Patent And Other Laws. PRIME Neckwear Reserves All Rights Not Expressly Described In These Terms.
· All Trademarks, Service Marks And Trade Names (E.G., The PRIME Neckwear Name And The PRIME Neckwear Logo) Are Owned, Registered And/Or Licensed By PRIME Neckwear. You Do Not Acquire A License Or Any Ownership Rights To Any Trademarks, Service Marks, Or Trade Names Through Your Access Or Use Of The Platform Or Content.
· You Agree Not To Change Or Delete Any Ownership Notices From Materials Downloaded Or Printed From The Platform.
· To The Extent PRIME Neckwear Approves The Download Or Use Of Content Comprised Of Copyrights Or Copyrightable Works, PRIME Neckwear Grants You A Limited, Personal, Non-Transferable, Non-Sublicensable, And Revocable License To Access And Use Such Copyrights Or Copyrightable Works Solely For Their Intended Purpose And Solely For As Long As PRIME Neckwear Makes Such Content Generally Available To The Public. You Do Not Acquire Any Ownership Rights In The Content (Including Any Trademarks Or Other Intellectual Property Included In The Content), And All Such Content Is Intended For Personal, Non-Commercial Use. PRIME Neckwear Reserves The Right To Monitor Your Use And To Alter Or Revoke This License Or Your Access To The Content At Any Time And For Any Reason. PRIME Neckwear Reserves The Right To Take Down Any Content In Violation Of These Terms Or PRIME Neckwear’s Intellectual Property Rights. PRIME Neckwear Allowing You This Limited Use Does Not Constitute A Waiver Of Any Of PRIME Neckwear’s Rights To The Content.
· Outside Of The Specific Usage Rights Granted To You By PRIME Neckwear In Connection With The Platform, You Agree Not To Use, Copy, Edit, Translate, Display, Distribute, Download, Transmit, Sell, Create Derivative Works Of, Or In Any Way Exploit Any Content, Including User Content (Unless It Is Your Own User Content That You Legally Post On The Platform), Without PRIME Neckwear’s Prior Written Consent. Unauthorized Use Of The Content May Constitute A Breach Of Copyright, Trademark Or Other Intellectual Property Laws And May Subject You To Criminal Or Civil Charges And Penalties.
3. POSTING CONTENT ON THE PLATFORM
User Content License. Some Parts Of The Platform Allow You To Post Photos, Videos, Comments, And Other Content, Which We Refer To As “User Content.” PRIME Neckwear Is Not Responsible For User Content Others Post To The Platform. User Content Is Owned By You Or Whoever Created It, But When You Post User Content You License It To PRIME Neckwear As Described Below:
· You Represent That You Have The Right To Post Your User Content, And You Grant PRIME Neckwear A Non-Exclusive, Perpetual, Transferable, Sub-Licensable, Royalty-Free, Worldwide License To Use Any Of The User Content That You Post On Or In Connection With The Platform, Including The Likeness Of Any Person That Appears In The User Content, Or Any Of The Concepts Or Ideas Contained In The User Content, For Any Purpose, Including Commercial Use, Which Includes The Right To Translate, Display, Reproduce, Modify, Create Derivative Works, Sublicense, Distribute And Assign These Rights. PRIME Neckwear May, In Its Sole Discretion, Remove Any User Content At Any Time.
· You Understand That Deleted User Content May Persist In PRIME Neckwear’s Systems And On The Platform To The Extent Your User Content Has Been Publicly Posted Or Shared With Others Who Have Not Deleted It, Unless You Or The Relevant Individual Request Deletion Or Blocking Of Personal Data In Accordance With Applicable Law.
LICENSE TO USE COMMENTS, FEEDBACK AND IDEAS.
You Understand That Any Comments, Feedback, Or Ideas You Send Us Are Provided On A Non-Confidential Basis And You Grant To PRIME Neckwear A Perpetual, Worldwide License To Use All Comments, Feedback And Ideas You May Share With Us, Without Notice, Compensation Or Acknowledgement To You, For Any Purposes Whatsoever, Including, But Not Limited To, Developing, Manufacturing And Marketing Products And Services And Creating, Modifying Or Improving Products And Services
4. USER CODE OF CONDUCT
We’re Excited To Have You Contribute To The PRIME Neckwear Community. Here Are A Few Basic Rules:
· Be Original.
· Only Post User Content To The Platform If You Have All Permissions And Rights Needed To Make That User Content Available, Including From Any Individuals Who Appear Or Are Mentioned In Your User Content.
· Be Safe.
· Do Not Do Anything That May Expose PRIME Neckwear Or Its Users To Any Type Of Harm, Including Anything That May Disrupt, Damage, Disable, Tamper With, Overburden Or Limit The Functionality Of The Platform.
· Do Not Post User Content That Contains Software Viruses, Programs Or Other Computer Code, And Do Not Circumvent Or Modify Any Platform Software Or Security Technology.
· Do Not Use Any Data Mining, Robots, Scraping Or Similar Data Gathering Methods.
· Be Personal.
· Do Not Post Any Advertising, Solicitation Or Commercial Content On The Platform Or Accept Payment From A Third Party In Exchange For Performing Commercial Activity On The Platform.
· Do Not Collect Or Solicit Personal Information From Other Platform Users Or Send Unsolicited Messages.
· Do Not Use Automated Technology To Interact With The Platform.
· Be Appropriate. Respect The Community And Do Not Post User Content, Link To A Website, Or Do Anything That Is Illegal, Misleading, Malicious, Harassing, Inaccurate, Discriminatory, Or Otherwise Objectionable Or Inappropriate Or Which Violates Any Applicable Laws. PRIME Neckwear Has The Right To Prescreen, Monitor, Or Remove User Content – But We Have No Obligation To Do So.
· Be Yourself. Do Not Impersonate Any Person Or Organization, Including PRIME Neckwear Employees.
· HAVE FUN!
5. COPYRIGHT INFRINGEMENT
Please Consult Your Legal Advisor Before Filing A Notice With Us Because There May Be Penalties For False Claims.
PRIME Neckwear May Terminate The Accounts Of Platform Users Found To Infringe Third Party Copyrights. If You Believe That Your Work Has Been Improperly Copied To The Platform, Such That It Constitutes Infringement, Please Provide Us With The Following Information. (1) Name, Address, Telephone Number, Email Address And An Electronic Or Physical Signature Of The Copyright Owner Or Of The Person Authorized To Act On His/Her Behalf; (2) A Description Of The Copyrighted Work That You Claim Has Been Infringed; (3) A Description Of Where On The Platform The Content That You Claim Is Infringing Is Located; (4) A Written Statement That You Have A Good Faith Belief That The Disputed Use Is Not Authorized By The Copyright Owner, Its Agent, Or The Law; And (5) A Statement By You, Made Under Penalty Of Perjury (Depending On Applicable Law), That The Above Information In Your Notice Is Accurate And That You Are The Copyright Owner Or Authorized To Act On The Copyright Owner's Behalf.
Send Copyright Infringement Complaints To:
PRIME Neckwear
PO BOX 10278 Glendale, AZ 85318
Telephone: 480-619-9629
info@primeneckwear.com
6. PARTNERS ON THE PLATFORM
From Time To Time, PRIME Neckwear May Link To Or Partner With Third-Party Websites, Social Media Platforms, Mobile Apps, And Other Products And Services (“Third Parties”). You May Be Able To Connect With These Third Parties Through The Platform, But This Does Not Mean PRIME Neckwear Endorses, Monitors Or Has Any Control Over These Third Parties Or Their Activities, Which Are Subject To Separate Terms Of Use And Privacy Policies. You Should Carefully Review Any Third Party’s Sites And Terms Of Use And Privacy Policy.
PRIME Neckwear Is Not Responsible For The Content, Policies, Or Activities Of Third Parties And You Interact With Third Parties At Your Own Risk.
USER INTERACTIONS.
To The Extent Allowed By Applicable Law, We Are Not Responsible For Your Interactions With Other Users Of The Platform Or Any Damage Or Harm You May Experience Because Of These Interactions.
WARRANTY DISCLAIMER.
THIS WEBSITE AND ALL PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO OR PURCHASED BY YOU THROUGH THIS WEBSITE ARE PROVIDED BY PRIME Neckwear "WITH ALL FAULTS" AND ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. PRIME Neckwear MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR ANY PRODUCTS OR SERVICES INCLUDED ON, OR OTHERWISE MADE AVAILABLE TO OR PURCHASED BY YOU THROUGH, THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ACCURACY. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
We Make No Warranty That The Website, Products Or Services Will Meet Your Requirements, Or That The Website Will Be Uninterrupted, Timely, Secure, Or Error Free; Nor Do We Make Any Warranty As To The Results That May Be Obtained From The Use Of The Website, Products Or Services, Or That Defects In The Website, Products Or Services Will Be Corrected. You Understand And Agree That You Will Be Solely Responsible For Any Damage To Your Computer Or Loss Of Data That Results From The Download Of Any Material And/Or Our Content. No Advice Or Information, Whether Oral Or Written, Obtained By You From Us Through The Website, Services, Or Otherwise Will Create Any Warranty, Representation Or Guarantee Not Expressly Stated In These Terms Of Use.
Some Jurisdictions Do Not Permit Certain Limitations Or Exclusions On Liabilities, Legal Warranties And Remedies, So These Exclusions And Limitations May Not Apply To You.
· The Platform, Content, And The Materials And Products On This Platform Are Provided "AS IS.” We Aren’t Making Any Promises Of Any Kind, Including About The Platform’s Accuracy, Adequacy, Usefulness, Reliability Or Otherwise.
TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, PRIME Neckwear IS NOT RESPONSIBLE OR LIABLE FOR ANY USER CONTENT POSTED ON THE PLATFORM.
· PRIME Neckwear Does Not Guarantee That The Platform Will Be Uninterrupted Or Error-Free, That Any Defects Will Be Corrected, Or That The Platform Is Free Of Viruses Or Anything Else Harmful.
· To The Fullest Extent Permitted By Law, PRIME Neckwear Disclaims All Warranties, Express Or Implied, Regarding The Platform, Content, User Content And Any Products Or Services You May Obtain Or Access Through The Platform, Including, But Not Limited To, Implied Warranties Of Title, Merchantability, Fitness For A Particular Purpose And Non-Infringement.
· You Are Solely Responsible For Any Damage To Your Device Resulting From Accessing The Platform, To The Extent Applicable Law Does Not Provide Otherwise.
· We Hope You Enjoy And Get The Full Benefit Of The Platform; However, We Do Not Guarantee Any Results.
8. TERMINATION PRIME Neckwear May Terminate Or Modify Any PRIME Neckwear Platform, Product Or Service At Any Time Without Notice. PRIME Neckwear May Terminate Or Suspend Your Account, Delete Your Profile Or Any Of Your User Content, And Restrict Your Use Of All Or Any Part Of The Platform At Any Time And For Any Reason, Without Any Liability To PRIME Neckwear, Subject To Applicable Law.
· You Understand And Agree That Some Of Your User Content, Particularly That Which Is Displayed In An Activity Feed Or In Other Public Places On The Platform, May Continue To Appear Publicly Even After Your Account Is Terminated, Subject To Your Right To Have Your User Content Removed Upon Request In Accordance With Applicable Law.
· These Terms Remain In Effect Even After Your Account Is Terminated Or You Have Stopped Using The Platform.
9. INDEMNIFICATION / LIMITATION OF LIABILITY We Want You To Enjoy Our Platform, But PRIME Neckwear Must Also Protect Itself From Any Damages You May Cause.
Indemnification And RELEASE.
Some Jurisdictions Do Not Permit Certain Limitations Or Exclusions On Liabilities, Legal Warranties And Remedies, So These Exclusions Limitations May Not Apply To You. You Agree To Indemnify, Defend, And Hold Harmless PRIME Neckwear Inc., Its Affiliates, Officers, Directors, Employees, Agents, Licensors And Suppliers (The “PRIME Neckwear Parties”) From And Against All Claims, Losses, Liabilities, Expenses, Damages And Costs, Including, Without Limitation, Attorneys' Fees, Arising From Or Relating In Any Way To Your User Content, Your Use Of Content, Your Use Of The Platform, Your Conduct In Connection With The Platform Or With Other Platform Users, Or Any Violation Of These Terms Of Use, Any Law Or The Rights Of Any Third Party. You, For Yourself And On Behalf Of Your Heirs, Estate, Insurers, Successors And Assigns, Hereby Fully And Forever Release And Discharge The PRIME Neckwear Parties From Any And All Claims Or Causes Of Action You May Have For Damages Relating In Any Way To Your Use Of The Platform.
LIMITATION OF LIABILITY.
Some Jurisdictions Do Not Permit Certain Limitations Or Exclusions On Liabilities, Legal Warranties And Remedies, So These Exclusions/Limitations May Not Apply To You. NONE OF THE PRIME Neckwear PARTIES WILL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, LOST OPPORTUNITIES, OR BUSINESS INTERRUPTIONS OR OTHER INTANGIBLE LOSSES, INCLUDING WITHOUT LIMITATION FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PLATFORM OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE PLATFORM OR THE CONDUCT OF OTHER PLATFORM USERS (WHETHER ONLINE OR OFFLINE), OR ATTENDANCE AT A PRIME Neckwear EVENT OR PRIME Neckwear PARTNER EVENTS, OR ANY USER CONTENT OR ANY OTHER ACTIVITY IN CONNECTION WITH THE USE OF THE PLATFORM, EVEN IF PRIME Neckwear HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE PLATFORM. YOUR ONLY REMEDY AGAINST PRIME Neckwear IN CONNECTION WITH ANY DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR ANY CONTENT IS TO STOP USING THE PLATFORM. IF PRIME Neckwear IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE PLATFORM OR ANY CONTENT, PRIME Neckwear's LIABILITY SHALL NOT EXCEED US$100.00 OR EURO 100.00 IF YOU LIVE IN EUROPE.
10. APP MARKETPLACES: You Acknowledge That This Agreement Is Between You And PRIME Neckwear Only, And Not With The App Marketplace Where You Downloaded A PRIME Neckwear App (E.G. For IOS Users, The App Store Operated By Apple Inc. Or For Android Users, The Google Play Store Operated By Google Inc.).
11. DISPUTES / ADDITIONAL TERMS Choice Of Law/Jurisdiction
· You Agree That This Platform Is A Passive Platform Solely Based In Glendale, AZ, USA, Which Does Not Give Rise To Personal Jurisdiction Over PRIME Neckwear In Jurisdictions Other Than Arizona.
· You Agree That The Platform, Terms, Privacy Policy And Any Dispute Between You And PRIME Neckwear Shall Be Governed In All Respects By Arizona Law, Without Regard To Choice Of Law Provisions, And Not By The 1980 U.N. Convention On Contracts For The International Sale Of Goods.
· Except Where Prohibited By Applicable Law, And Without Limitation To Any Statutory Rights For Consumers, You Agree That All Disputes, Claims And Legal Proceedings Directly Or Indirectly Arising Out Of Or Relating To The Platform (Including But Not Limited To The Purchase Of PRIME Neckwear Products) Shall Be Resolved Individually, Without Resort To Any Form Of Class Action, And Exclusively In The State Or Federal Courts Located In Maricopa County, Arizona, USA.
· You Consent To Waive All Defenses Of “Lack Of Personal Jurisdiction” And “Inconvenient Forum” With Respect To Venue And Jurisdiction In The State And Federal Courts Of Maricopa County, Arizona.
· All Claims Shall Be Brought Within One (1) Year After The Claim Arises, Except To The Extent A Longer Period Is Required By Applicable Law.
Electronic Communications
If You Provide Us With Your Email Address Or Create An Account, You Are, By Default, Opted In To Receive Promotional Email Communications From Us. You May, At The Time Of Sign Up, Opt Out Of Receiving Email Communications From Us, Or May Thereafter Opt Out Of Email Communications By Adjusting Your Profile Settings On The Website.
Additionally, We Can Only Provide The Benefits Of Certain Portions Of Our Website (Including Purchasing Products And Services) By Conducting Business Via Electronic Communications. You Hereby (I) Consent To Receive Communications From Us In An Electronic Form; And (Ii) Agree That All Terms And Conditions, Agreements, Notices, Documents, Disclosures, And Other Communications That We Provide To You Electronically Satisfy Any Legal Requirement That Such Communications Would Satisfy If It Were In Writing. Your Consent To Receive Communications And Do Business Electronically, And Our Agreement To Do So, Applies To All Of Your Interactions And Transactions With Us. The Foregoing Does Not Affect Your Non-Waivable Rights.
You May Withdraw Your Consent To Receive Communications From Us Electronically By Providing Us With Notice As Set Forth Below. If You Withdraw Your Consent, From That Time Forward, You Must Stop Using The Website. The Withdrawal Of Your Consent Will Not Affect The Legal Validity And Enforceability Of Any Obligations Or Any Electronic Communications Provided Or Business Transacted Between Us Prior To The Time You Withdraw Your Consent. Please Keep Us Informed Of Any Changes In Your Email Or Mailing Address So That You Continue To Receive All Communications Without Interruption.
· By Using The Platform, You Agree To Receive Certain Electronic Communications From PRIME Neckwear, Subject To Applicable Law.
· You Agree That Any Notice, Agreement, Disclosure Or Other Communication That PRIME Neckwear Sends You Electronically Will Satisfy Any Legal Communication Requirements, Including That Such Communications Be In Writing.
Right To Assign, No Waivers, Severability
· PRIME Neckwear May Assign Its Rights And Duties Under These Terms To Any Party At Any Time Without Notice To You, Unless Notice To You Is Required By Applicable Law, But This Will Not Affect Your Rights Or Our Obligations Under These Terms.
· PRIME Neckwear’s Failure To Insist Upon Or Enforce Strict Performance Of These Terms Is Not A Waiver Of Any Of These Terms Or PRIME Neckwear’s Rights. Users Should Always Assume These Terms Apply.
· If Any Provision In These Terms Is Held Invalid Or Unenforceable, The Remainder Of These Terms Shall Continue To Be Enforceable.
Survival
These Terms Of Use Will Survive The Expiration Or Termination Of These Terms Of Use For Any Reason.
You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from PRIME Neckwear , including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.
Message frequency will vary. PRIME Neckwear reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. PRIME Neckwear also reserves the right to change the shortcode or phone number from which messages are sent and we will notify you when we do so.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. PRIME Neckwear , its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
You also agree to our PRIME Neckwear Terms of Use and PRIME Neckwear Privacy Policy.
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Text the keyword STOP, CANCEL, or UNSUBSCRIBE to our phone number to cancel. After texting STOP, CANCEL, or UNSUBSCRIBE to our number you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, CANCEL, or UNSUBSCRIBE keyword commands and agree that PRIME Neckwear and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from PRIME Neckwear through any other programs you have joined until you separately unsubscribe from those programs.
Text the keyword HELP to our number to return customer care contact information.
If you are experiencing any problems, please visit https://primeneckwear.com/pages/contact and submit the form with details about your problem or your request for support, or email info@primeneckwear.com
This message program is a service of PRIME Neckwear , located at PO BOX 10278
Glendale, AZ 85318.
General
In the interest of resolving disputes between you and PRIME Neckwear in the most expedient and cost-effective manner, you and PRIME Neckwear agree that any dispute arising out of or in any way related to these messaging terms and conditions ("Messaging Terms") or your receipt of text messages from PRIME Neckwear or its service providers will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, which may allow for more limited discovery than in court and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or in any way related to these Messaging Terms, or your receipt of text messages from PRIME Neckwear or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory and regardless of when a claim arises. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND PRIME Neckwear ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.
Exceptions
Notwithstanding subsection 'General' above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or PRIME Neckwear to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
Arbitrator
Any arbitration between you and PRIME Neckwear will be governed by the Federal Arbitration Act and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting PRIME Neckwear . The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
Notice; Process
If you or PRIME Neckwear intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). PRIME Neckwear address for Notice is:PO BOX 10278 Glendale, AZ 85318. Attn: Chief Executive Officer. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). You and PRIME Neckwear will make good faith efforts to resolve the claim directly, but if you and PRIME Neckwear do not reach an agreement to do so within 30 days after the Notice is received, you or PRIME Neckwear may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or PRIME Neckwear must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.
Fees
If you commence arbitration in accordance with these Messaging Terms, PRIME Neckwear will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. If the claim is for $15,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse PRIME Neckwear for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. You and PRIME Neckwear agree that such written decision, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from you or PRIME Neckwear made within 14 days of the arbitrator's ruling on the merits.
No Class Actions
YOU AND PRIME Neckwear AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and PRIME Neckwear agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Modifications to this Arbitration Provision
Notwithstanding anything to the contrary in these Messaging Terms, if PRIME Neckwear makes any future change to this arbitration provision, other than a change to PRIME Neckwear address for Notice, you may reject the change by sending us written notice within 30 days of the change to PRIME Neckwear address for Notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and PRIME Neckwear.
Enforceability
If an arbitrator decides that applicable law precludes enforcement of any of the limitations of subsection 'Modifications to this Arbitration Provision' above (addressing class, representative and consolidated proceedings) as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court. If any other provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.
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